IL. Human Interaction (DSP Training)
July 21, 2010
1841 Hicks Rd, Suite A, Rolling Meadows, IL. 60008 at 9:00 AM to 1:00 PM
$58.33
Human Interaction and Communication
What You Will Learn In This Module:
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The communication process.
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How to be an active listener.
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The purpose of communication.
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Communication programs.
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How to determine and support choices.
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How to establish rapport.
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How to recognize and provide support during times of grief.
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The types of communication challenges.
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Augmentative communication devices.
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The difference between control and support.
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How information is transferred among staff
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The importance of consistency and continuity Department of Human Services
Register for IL. Human Interaction (DSP Training)